Order Processing and Dispatch
Upon placing an order, it will be processed and dispatched on the following working day for prepaid orders. However, for cash-on-delivery (COD) orders, the processing time is extended to 1 to 3 working days. This extension is necessary to authenticate the customer's details before dispatching the order. Once dispatched, the product delivery typically takes 1 to 3 days. The exact duration may vary based on the customer's location. In most cases, orders are delivered within 7 working days. As soon as your order is dispatched, we'll notify you through email and SMS, providing you with the tracking number and details of the courier or delivery partner.
Enjoy Free Shipping
Orders above Rs. 699/- qualify for complimentary delivery, while a nominal charge of Rs. 100/- applies to orders below Rs. 699/- across India.
Trusted Courier Partners
We rely on premier services like Blue Dart and collaborate with reputable secondary couriers to ensure your orders are delivered securely and efficiently.
Track with Ease
Within 24 hours of dispatch, you'll receive a shipment confirmation email containing a tracking number and link, allowing you to monitor your package's journey in real-time.
Handling Damaged Products
If your received product appears to be damaged or if the packaging is compromised before delivery, kindly message our customer care at +91 8489619350 via what’s app or email us at firstname.lastname@example.org. Remember to mention your Order ID and provide a 360-degree video showcasing the condition of the package while opening it. Sasitrends takes responsibility for any damage sustained by the order during transit to your location. Please note that we ship items on all weekdays, except public holidays and Sundays.
Quality Guarantee and Replacements
We exclusively utilize trustworthy courier agencies to ensure prompt and pristine deliveries. Should you receive a damaged product, we'll promptly issue a replacement at no extra cost to you. When returning the product, ensure that the original product tag and packaging remain intact.
Rest assured, our prices encompass all applicable taxes and charges. The listed price on our website is the final product price, inclusive of Integrated Goods and Services Tax (IGST), State Goods and Services Tax (SGST), Central Goods and Services Tax (CGST), and Union Territory Goods and Services Tax (UTGST), based on your location.
Cash on Delivery (COD) Option
We provide a convenient cash-on-delivery (COD) option. Prior to shipping your order, our team might undertake a verification process to validate the authenticity of the order and counter fraudulent activities. This process may involve reaching out to you for order confirmation. Once verified, the order will be dispatched via your selected shipping method. The COD payment will be collected upon delivery, so ensure you have the exact amount ready for the delivery personnel.
Sasitrends extends its delivery services internationally. We collaborate with renowned logistic partners such as DHL and FedEx for seamless and secure global deliveries.